Standout Specialties | Frequently Asked Questions
Standout Specialties

Frequently Asked Questions

How long is my quote valid?

Website prices will continually update as prices change. But if you were sent a quote via email or came into our location for a quote it is valid for 30 days. While our social media ads will be valid for 7 days!

What if I find a lower price somewhere else?

You must have found a really good deal. Send us a link or an invoice and we will beat it or match it!

Do you offer financing?

Yes we do offer financing through SNAP financing. It’s very easy and simple to apply and you get approval within minutes! It’s 100 days interest free!

What is your return policy?

  • Always contact us with any issues or return questions, we will always work with a customer, however understand that most of our items are very expensive to ship so we must recover these costs, unless the mistake is ours then we will cover it.
  • Forged wheels can be returned at ANY point after the purchase is made, and carry a 25% restocking fee.
  • Any change or cancellation of an order after 24 hours is subject to a 15% restocking fee, and the customer will be in charge of covering the return shipping, if applicable.
  • Once the customer receives the product, any returns or cancellations, without the tires mounted on the rim will carry a 20% restocking fee. Once wheels/tires have been mounted on the vehicle we are not able to accept a return. If you have any concerns about fitment, simply contact us via email or call us before you place your order, and our experts will work with you to get a perfect fit!
  • Any suspension kits or parts that have been installed or attempted to be installed cannot be returned.
  • All refunded items must be approved prior to being returned. Please contact us via email or call us. Refunds must be requested within 30 days of original receipt of merchandise. Once refund is approved please allow 14 business days for the return to be complete and for it to be refunded in the way that it was paid for.
  • Damage Upon Receipt – Upon delivery be sure to inspect the complete wheel and tire package BEFORE signing any documents! If damaged, be sure to make FULL NOTES on documents (Bill of Lading) BEFORE SIGNING and accepting the shipment. While it is rare, damage can occur and it MUST be noted with the shipping carrier before signing and accepting the shipment. Damage caused by the shipping carrier qualifies you for a replacement and/or credit ONLY IF all damage is noted with the carrier BEFORE signing the documents (Bill of Lading). If the damage is NOT noted upon receipt, this alleviates all liability of the carrier and we must open a damage claim and see it through to completion before reimbursement (if any) is given for the damages. Please notify us immediately if there is damage and send us pictures via email to us or call in so we can document the issue and come to a resolution as soon as possible!                            Contact:
  • All wheel and tires come with a FULL manufacturers warranty, please ask if you have any questions regarding the warranty on a specific product and we will be happy to assist! Please note: Standout Specialties will cover the costs involved with warranty claims up to 30 days from date of delivery. After the 30 day period, the costs involved with the warranty claim are the customers responsibility. Please notify us as soon as possible if you have any issues, questions, or concerns!

Do You Sell Tires Too?

Yes. We have access to discounted pricing on a number of tires brands. We also offer mounting and balancing so that your wheel & tire package will be ready to go when it arrives or when you come in to pickup at our shop location. Simply find the wheels you love on our website and click “ADD TIRES” to build a package and save even MORE.

You also can choose to buy just tires through our online store or by coming into our shop and buying them.

What does free mount and balance include?

Free mount and balance is included when you purchase a wheel and tire package. We will mount the tires on the wheels and balance them with state of the art equipment. There is no charge for this and included are the stick-on weights needed and standard valve stems. Balance beads are available at additional cost. Mount and balance does not include install to the vehicle. We can install on vehicle for additional cost if local pickup is chosen at checkout.