At Standout Specialties we strive to provide our customers with high-quality wheels and tires at competitive prices. If you are not completely satisfied with the unused product(s) you ordered you may return the items for an exchange or refund within 14 days of delivery with the exception of any product that is special ordered product such as Forged wheels or custom painted wheels. These items are non-returnable. There is a minimum 20% restocking fee on all returned items. Please contact us prior to returning any items (610) 426-3025. All shipping charges incurred on an exchange or return will be the responsibility of the buyer. All products must be in new condition, and in original packaging for an exchange or return to take place. We recommend that you buy insurance to cover the full amount of the products being returned. If a product is returned in any condition except new then an exchange or refund will not be issued and the items will be returned at the buyer's expense. If an error is made on the shipment please contact our office within 48 hours of receiving the product and we will work with you to resolve the situation. We will not expedite any products due to improper manufacture packaging or if product(s) are damaged during shipping. We recommend double-checking the specifications, sizes, and compatibility of the products you intend to purchase. If you have any questions or need assistance, our customer support team is available to help you make an informed decision. If you need to make any changes to your order, please contact us immediately after placing it. While we cannot guarantee that changes can be made, we will do our best to accommodate your request if the order has not yet been processed.