Call us at (610)-426-3025
sales@standoutspecialties.com

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Frequently Asked Questions FAQ's

Q: Where Is Standout Specialties Located?
A: Our facility is located at 1107 N Reading Rd Stevens Pa 17578.


Q: Does Standout Specialties Price Match?
A: We can normally price match any competitor's advertised price. Just email us a link /screenshot with a lower price, or you can email or call with the products & website you see them on. On occasion we have run into setups that we cannot match.


Q: What is included in a tire/wheel package?
A: A wheel & tire package includes 4 wheels & 4 tires mounted. Since there are different options for lug nuts and tire pressure sensors they are optional.


Q: Should I have the balance checked on the wheel & tire package before I install them?
A: No. The tires and wheels are balanced before they leave our facility. Please install them on your vehicle and go for a test drive. If you have any concerns regarding how your vehicle is driving with the new tires/wheels, please give us a call and we can assist you with getting it figured out.


Q: How does local pickup work?
A: If you place an order online, and wish to pick it up. Please wait for one of our sales associates to reach out to you to schedule a day and time for pickup or installation on your vehicle.


Q: Can I use my factory lug nuts on aftermarket wheels?
A: No, you must use an aftermarket lug nut kit.


Q: What are hub rings? Do I need them for my new wheels?
A: A hub ring is generally a plastic ring that will center the wheel on the factory hub to assist when you are installing your lug nuts. In some instances a hub ring can also assist with reducing minor vibrations felt after installing new wheels. A hub ring is only required on wheels that have a larger center bore than the truck.


Q: What is center bore?
A: The center bore of a wheel is the size of the hole in the center of the wheel. Also referred to as hub bore. Most aftermarket wheels have a larger center bore to allow the wheel to fit a wide range of vehicles.


Q: What is offset and backspacing?
A: Offset is the measurement in millimeters from the centerline of the wheel to the mounting pad. Offset is most often referred to as a negative number. A zero offset means the mounting pad of the wheel is directly in the center of the wheel. The higher/ more positive the offset generally means the tire and wheel stays under the vehicle with a more minimal lip. The lower/more negative the offset generally means the tire and wheel will push out from the vehicle & have a deeper lip.


Q: What are forged wheels?
A: A forged wheel is made from a solid piece of billet aluminum. It is then cut in a CNC machine. This process allows a wheel to be built with a lot less material and maintains a much higher strength than cast wheels. It also allows for more possibilities for design as well.


Q: What are TPMS? Do I need them?
A: TPMS (Tire Pressure Monitoring System) is a system designed to tell the driver of a tire losing air pressure. Not all vehicles came with TPMS from the factory, but the system has been mandated as of 2007 and required as of 2016 if the vehicle is under a certain GVWR. If our vehicle has TPMS we recommend that you purchase new sensors with your Tire/Wheel package to prevent a fault in the system. If you are unsure if your vehicle has TPMS give us a call


Q: What air pressure should I run in my tires?
A: If your vehicle is equipped with TPMS, we recommend that you follow the recommended air pressures listed on the door placard in the driver side door jam of your vehicle. If not then you can contact us for our recommended air pressure settings.


Q: Does Standout Specialties install everything they sell?
A: Yes, we can install your wheels & tires if you are local to us.


Q: How long has Standout Specialties been in business?
A: We started our business in 2020.


Q: How does Standout Specialties ship my order?
A: We use a variety of shipping types, but most commonly wheel and tire packages get shipped freight through our shipping broker. Wheels only are generally shipped Fed Ex OR UPS ground. For larger size wheels, wheels will be shipped via truck freight. For all freight deliveries, a signature is required. It is recommended that you provide a business address if you have a difficult delivery destination or you are not able to be home to meet the driver.


Q: What if my shipment arrives damaged?
A: Contact us immediately.


Q: Can I return wheels to Standout Specialties?
A: Yes, as long as they have not been mounted or used. Wheels must be packed with the original packaging materials they arrived in. If a wheel is returned in a cardboard box without the proper foam & plastic they will be refused.


Q: Do I have to pay return shipping?
A: Yes, the buyer is responsible for any return shipping costs & will be subject to a restocking fee. Any refusal of a shipment will also result in a minimum 20% restocking fee.