All orders will be delivered or shipped on a Prepaid basis unless an application has been approved for open net term account. Personal checks will not be accepted. All C.O.D orders must be paid in full at time of pick up or delivery. All Merchandise remains property of Standout Specialties until paid in full.
We Offer Ground Shipping to the lower 48 US States and Canada. Canadian Customers are responsible for all import taxes and custom fees related to the product. Processing time is typically 1-2 Business Days. We offer local pick up as well.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
At Standout Specialties we strive to provide our customers with high-quality wheels and tires at competitive prices. If you are not completely satisfied with the unused product(s) you ordered you may return the items for an exchange or refund within 14 days of delivery with the exception of any product that is special ordered product such as Forged wheels or custom painted wheels. These items are non-returnable. There is a minimum 20% restocking fee on all returned items. Please contact us prior to returning any items (610) 426-3025. All shipping charges incurred on an exchange or return will be the responsibility of the buyer. All products must be in new condition, and in original packaging for an exchange or return to take place. We recommend that you buy insurance to cover the full amount of the products being returned. If a product is returned in any condition except new then an exchange or refund will not be issued and the items will be returned at the buyer's expense. If an error is made on the shipment please contact our office within 48 hours of receiving the product and we will work with you to resolve the situation. We will not expedite any products due to improper manufacture packaging or if product(s) are damaged during shipping. We recommend double-checking the specifications, sizes, and compatibility of the products you intend to purchase. If you have any questions or need assistance, our customer support team is available to help you make an informed decision. If you need to make any changes to your order, please contact us immediately after placing it. While we cannot guarantee that changes can be made, we will do our best to accommodate your request if the order has not yet been processed.
Claims for shortage or error must be made within 3 days of receipt of shipment. Claims for merchandise damaged or lost in transit must be made at time of receipt and documented immediately with the carrier. It will be the shipper's responsibility to file any claims with the carrier. Claims not made or handled within the specified period may not be honored.
We only replace items if they are defective or damaged. Returns for defective merchandise must have prior approval and must be accompanied by a return authorization number. Merchandise must be sent to Standout Specialties freight prepaid. Freight or labor charges incurred will not be reimbursed. Damage to merchandise caused by shipping, handling, installation, collision, vandalism, neglect, mechanical defects of a vehicle, racing or willful abuse is not covered under any warranty. Road hazard damage caused by potholes, road construction, curbs, railroad tracks, uneven road surfaces, nail holes, etc., are not covered under warranty.
Wheels are warranted for a period of one year from the original date of sale against defects of materials or workmanship such as peeling, flaking or blistering of plating. This warranty does not cover corrosion or discoloration caused by chemicals, detergents, polishing compound or coarse abrasives used in cleaning. Using these types of products can permanently damage your wheels and will void your warranty. Always run cool water on wheels before cleaning. Failing to cool wheels before cleaning can cause discoloration. Clean wheels frequently with mild soap and warm water. Freight and expenses incurred for labor and mounting or dismounting of tires are not covered by this warranty. This warranty is void if wheels are damaged with nicks from improper tire mounting, improper installation, accident, or curb damage, normal wear and tear, neglect or road impact. Pits and minor imperfections on a newly chromed wheels are results of the manufacturing process and are not plating defects. Used wheels are sold as is. This warranty is not transferable.
Powder Coated wheels are warranted for a period of three years from the original date of sale against defects of materials or workmanship such as peeling or flaking. This warranty does not cover corrosion or discoloration caused by chemicals, detergents, or coarse abrasives used in cleaning. Using these types of products can permanently damage your wheels and will void your warranty. Always run cool water on wheels before cleaning. Failing to cool wheels before cleaning can cause discoloration. Clean wheels frequently with mild soap and warm water. This warranty is void if wheels are damaged with nicks from improper tire mounting, improper installation, accident, or curb damage, rock chips, neglect or road impact.
Tires are warranted by the tire manufacturer against material defects. Performance, Summer, and Competition tires do not carry any treadwear warranty. There is no warranty on tires damaged from vehicle conditions, road conditions, driving conditions or from being driven flat.
All prices are subject to change without notice.